Facebook Business Support

Facebook Business Support
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You sent Today at 21:05
Hi There
Facebook Business Support
Facebook Business Support sent Today at 21:05
All of our representatives are currently busy. Please continue to wait, and your messages will be seen when the next available representative joins the chat.
Luis has joined you.
Facebook Business Support
Facebook Business Support sent Today at 21:06
Hi Raj, this is Luis from Facebook Concierge Support. The reference number for our chat is 207643604584042. I see you’re chatting in today because the “start verification” button is not visible on my FB business center, is that correct?
You sent Today at 21:06
Open photo
You sent Today at 21:06
yes
Facebook Business Support
Facebook Business Support sent Today at 21:07
Thank you for the screenshot Raj, can you confirm the Ad Account ID is 928165297755330, correct?
You sent Today at 21:07
why it is not visible?
You sent Today at 21:07
let me check
You sent Today at 21:10
928165297755330
You sent Today at 21:10
yes
You sent Today at 21:10
it is correct
Facebook Business Support
Facebook Business Support sent Today at 21:11
Thank you Raj, Allow me 3-5 minutes to do an initial review of your Account.
You sent Today at 21:11
Thanks
You sent Today at 21:12
Plz
Facebook Business Support
Facebook Business Support sent Today at 21:15
Please Note: Not every business needs to go through business verification, and you may be ineligible to verify your business unless you need to access certain Facebook products and developer features. Learn more about business verification.
Facebook Business Support sent Today at 21:15
Here’s a link pertaining to verifying your business
You sent Today at 21:15
I need to verify it because I’ll give more ad in future, I want to increase trust with FB
You sent Today at 21:16
I read those pages already
Facebook Business Support
Facebook Business Support sent Today at 21:23
Thank you Raj for your patience, after reviewing your ad account, I can see that at this time the Business Manager is currently not eligible to be verified.
Facebook Business Support sent Today at 21:23
you can continue to try in the future to verify the business. Also, Review this article to troubleshoot why your Business can’t be verified.
You sent Today at 21:25
Will I provide you anything to verify it?
Facebook Business Support
Facebook Business Support sent Today at 21:26
I am unable to verify the business for you Raj. At this time your not able to verify the business.
Facebook Business Support sent Today at 21:26
Looking over the account it may be because of how new the business account is.
You sent Today at 21:27
I am not telling you to verify
You sent Today at 21:27
but the button should be visible, right?
You sent Today at 21:27
“start verification” button*
Facebook Business Support
Facebook Business Support sent Today at 21:29
Again the business manager is not eligible at this time, after reviewing the business manager it may be due to being recently created.
Facebook Business Support sent Today at 21:29
I recommend following the article I provided for troubleshooting why your business can’t be verified.
You sent Today at 21:30
the article is about after submitting the document, but I did not submit anything yet
Facebook Business Support
Facebook Business Support sent Today at 21:31
I have not submitted any documents, Sir, I am not able to do that for you.
You sent Today at 21:32
Please try to understand the problem, I did not submit anything, I am asking you the “start verification” button should be visible to submit
Facebook Business Support
Facebook Business Support sent Today at 21:33
Again I see that the Business manager was just created, this could be causing the start verification button to not be available.
Facebook Business Support sent Today at 21:33
It’s not going to be visible at this time due to how new the business manager is.
Facebook Business Support sent Today at 21:33
I also recommend reviewing the Business Info section of your Business Manager. Some of that information is missing and could help.
You sent Today at 21:35
okay, after how many days, it may be available?
You sent Today at 21:35
Open photo
You sent Today at 21:35
see no info is missing
Facebook Business Support
Facebook Business Support sent Today at 21:38
There isn’t really a timeframe but I assure you if you continue to use your account, it’ll eventually become available if your eligible.
You sent Today at 21:39
Ok thanks
You sent Today at 21:39
how can I know if I am eligible?
You sent Today at 21:39
I mean what are the requirements to be eligible?
Facebook Business Support
Facebook Business Support sent Today at 21:41
Continue to monitor your business setting.
You sent Today at 21:42
every day or after certain days?
Facebook Business Support
Facebook Business Support sent Today at 21:45
When it comes to being eligible for business verification, it is not determined by time on the platform. I am unable to advise what requirements are needed to be able to verify your business. I was recommended to review articles provided in your chat. I have another article here for Facebook for developers that also goes over Business Verification. ->https://developers.facebook.com/docs/marketplace/realestate/business-verification/
You sent Today at 21:46
Thanks, sir, but I think you are not the right person to help me, anyway I am disappointed,
You sent Today at 21:46
anyway^
Facebook Business Support
Facebook Business Support sent Today at 21:48
Just to recap, you chatted in about Business verification. I was able to review the account and confirm business manager is currently not eligible for verification and provide you with multiple articles pertaining to business verification. Did you have any additional questions for me today?
You sent Today at 21:49
No sir, I asked for help with the start verification button, Plz do not mind
Facebook Business Support
Facebook Business Support sent Today at 21:50
Thank you again for allowing me to assist you today. When this chat closes, there will be a 3 question survey regarding your experience with Facebook and your interaction with me specifically. Once again my name is Luis, and thank you for contacting Facebook Concierge Support.
This chat has ended. Thanks again for using Facebook.
Facebook Business Support
Facebook Business Support sent Today at 21:50
Thanks for using Facebook for your business. The Facebook representative has left the chat. Before you go, please take a moment to give us some feedback to help us improve Facebook support for you and other businesses. Screen reader support enabled.
Facebook Business Support
Facebook Business Support sent Today at 21:50
Did we resolve your issue?
Yes
No
You sent Today at 21:50
No
Facebook Business Support
Facebook Business Support sent Today at 21:51
How helpful was your representative?
You sent Today at 21:51
Neutral
Facebook Business Support
Facebook Business Support sent Today at 21:51
Thinking about your overall experience, how easy or difficult was it handling your issue with Facebook Concierge Support?
You sent Today at 21:51
Somewhat difficult
Facebook Business Support
Facebook Business Support sent Today at 21:51
What made handling your issue with Facebook Concierge Support easy or difficult? Please be as descriptive as possible.
You sent Today at 21:52
My problem was not solve 🙁
Facebook Business Support
Facebook Business Support sent Today at 21:52
Thanks for your feedback. Your responses will help make Facebook Concierge Support better for everyone.
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